Support

Bugs, stuck levels, purchases that did not restore, or anything that is just plain wrong. I aim to reply within two business days.

support@lynchpin.games

Privacy

Questions about what our games store, or a request about your data under GDPR, CCPA, or similar laws.

privacy@lynchpin.games

Press

Review codes, assets, and interviews. The press kit has logos and screenshots ready to use.

press@lynchpin.games

Legal

Terms, licensing, and anything that needs to reach LynchPin Games LLC formally.

legal@lynchpin.games

What to include in a bug report

None of this is required — send what you have and I will ask if I need more.

The game and what you were doing. "Bloom Sort, Free Garden 12, after undoing twice" beats "it crashed".
Your device and OS version. For example, iPhone 15 on iOS 18.4, or Pixel 8 on Android 15.
A screenshot or screen recording. Especially for anything visual.
The level seed, if the game shows one. Bead Bracelet and Fill the Vial print a seed under the board — with it we can reproduce your exact puzzle.

Common questions

Where can I download the games?

You cannot yet. Coming to the App Store and Google Play. This site is where we will post the store links the day each one is approved. We do not run a beta, and there is no web version.

I paid on my phone. How do I unlock the game on my tablet?

Every purchase we sell is a non-consumable, so it is tied to your store account rather than one device. Sign in to the same Apple Account or Google account, open the game, and tap Restore purchases on the store screen. If it still does not appear, email us your receipt and we will sort it out.

Do the games need an internet connection?

No. Everything plays offline. A connection is only used when you make or restore a purchase, and that request goes to Apple or Google, not to us.

Do I need an account?

No. We do not have accounts, logins, or profiles. Nothing about you is stored on a server we control.

How do I delete my data?

Delete the app. All game data — progress, settings, and save files — is stored in the app's own storage on your device and is removed with it. We hold no copy, so there is nothing for us to delete on our end. Your purchase record stays with Apple or Google and will still restore if you reinstall. See the privacy policy for the full detail.

Are the games suitable for children?

They contain no violence, no chat, no user-generated content, no ads, and no links out to the web from inside gameplay. They do offer in-app purchases, which a parent can disable using Screen Time on iOS or parental controls in the Google Play Store. Age ratings will be listed on each store page at launch.

Can I get a refund?

Purchases are handled entirely by Apple and Google, so refunds go through them — we never see your payment details and cannot issue one directly. Use reportaproblem.apple.com for the App Store, or the order history in Google Play. If something we did caused the problem, email us and we will back up your request.

I found a level that seems impossible.

Please tell us — with the seed if the game shows one. Our generators prove a solution exists before dealing a board, so a genuinely unsolvable level would be a real bug and we would want to fix it that week.

Will there be an Android version?

Yes. The games are built iOS-first, with Google Play releases following. Both store links will appear on this site.

Do you sell my data or use trackers?

No. There are no analytics SDKs, no advertising identifiers, and no third-party trackers in our builds, and this website sets no cookies and loads nothing from another domain.

Per-game support

Every title uses the same support address. Naming the game in the subject line just gets you a faster answer.

Game	Type	Status	Contact
Bead Bracelet	Puzzle	Pre-release	Email support
Fill the Vial	Puzzle	Pre-release	Email support
Bloom Sort	Puzzle	Pre-release	Email support
Otter Cove	Virtual pet	Pre-release	Email support
Star Swarm	Strategy	Pre-release	Email support
Hatchery Heights	Management	Pre-release	Email support